Who'd have known that creating a simple button would more than double the use of the FindUrgentCare Patient Pre-assessment Form?
Since the kick-off of this feature, which is included in FindUrgentCare membership for urgent care facilities nationwide, patients have shown excitement that they may automatically notify facilities prior to their arrival , while clinic managers have also appreciated the added tangibility of their successful advertising on FindUrgentCare.com.
But FindUrgentCare noticed a puzzling trend; the Pre-assessment Form was only receiving hits from a fraction of the patients searching for urgent care. Although the linked form was located on a secure webpage and notified patients of HIPPA compliance, it was not reaching its full potential of patient utilization.
Is it possible that paitients aren't noticing it? FindUrgentCare decided to test this theory by creating a virtual button, that would further communicate to patients the ease and accessibility of the automatic form.
Bingo! The weekend saw a major increase of the utilization of the form and is expected to continue receiving positive reviews from patients nationwide!
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