Button Pays off for FindUrgentCare Members!

Who'd have known that creating a simple button would more than double the use of the FindUrgentCare Patient Pre-assessment Form?

Since the kick-off of this feature, which is included in FindUrgentCare membership for urgent care facilities nationwide, patients have shown excitement that they may automatically notify facilities prior to their arrival , while clinic managers have also appreciated the added tangibility of their successful advertising on FindUrgentCare.com.

But FindUrgentCare noticed a puzzling trend; the Pre-assessment Form was only receiving hits from a fraction of the patients searching for urgent care. Although the linked form was located on a secure webpage and notified patients of HIPPA compliance, it was not reaching its full potential of patient utilization.

Is it possible that paitients aren't noticing it? FindUrgentCare decided to test this theory by creating a virtual button, that would further communicate to patients the ease and accessibility of the automatic form.

Bingo! The weekend saw a major increase of the utilization of the form and is expected to continue receiving positive reviews from patients nationwide!

Stay hip on HIPAA

Although it may be against the instincts of many patients to openly disclose private health care information, either over the phone with the receptionist at their primary care office, with health insurance agents, or even healthcare websites, they may not be aware of their own rights regarding patient privacy.

As a patient, you are protected by "HIPAA"- a patient privacy act that states patients must be made aware of all uses of their healthcare information by a provider or handler of that information. Providers and handlers are also required abide by secure methods of obtaining and transmitting that private information.

As a way to help consumers and health care organizations get information about what HHS is doing to enforce the Privacy Rule and pursue violators, the U.S. Department of Health and Human Services (HHS) has launched a new “enhanced” website.Check it out by clicking here for more information.

This is a reminder that FindUrgentCare encourages all levels of patient privacy in the use of the Patient Pre-assessment Form and complies with HIPPA regulations.